Frequently Asked Questions
How do I care for my Coko Babywear?
All garments include care instructions to help maintain their quality. Generally, wash on a delicate cycle and hang or lay flat to dry.
Can I track my order?
Yes! You’ll receive a tracking number via email once your order ships via an email from us and Australia Post.
What materials are used in your baby wear?
Our babywear features premium materials like organic cotton, bamboo blends, and other eco-friendly fabrics to ensure comfort and safety.
What sizes do you offer?
Our collection caters to newborns up to toddlers. Refer to our sizes on each item.
Can I return or exchange my baby wear?
Yes! We offer a hassle-free return policy within 30 days of purchase. Items must be in original condition.
How long will it take to receive my order?
Orders typically ship the same business day/ next day. Delivery takes 2-7 business days, depending on your location and shipping method.
What payment methods do you accept?
We accept major credit cards, afterpay and other secure payment options.
How can I contact customer service?
Email us at cokodesigns@hotmail.com or call us at 0434360166 We respond within 24-48 hours.